Using Smartcards
Perform Local Password Reset
Administrator smartcards can be used to perform local password resets for SafeHouse volumes without the operator knowing the administrator password for the respective branding group.
To perform a local password reset using an administrator smartcard:
- Insert your smartcard prior to launching the Password Reset dialog.
- Select the Local Reset tab.
- Enter your smartcard PIN or password when prompted by the popup authentication dialog.
- If the smartcard contains an entry corresponding to the same group to which the SafeHouse volume belongs, the Password Reset dialog will automatically switch to smartcard mode and allow you to choose a new password for the volume.
- Click OK to accept and finish.
Perform Remote Password Reset
Administrator smartcards can be used to perform remote password resets without the person using the card having knowledge of the associated SafeHouse group's administrator password.
Follow these steps to authenticate using a smartcard instead of a password:
- Display the remote reset request web form.
- Click the Administrator Smartcard tab pictured below in the authenticate section of the form.
- Insert your smartcard.
- Click the Read Smartcard button.
- Enter your smartcard PIN or password when prompted by the popup authentication dialog.
Enable or Disable Administrator Smartcard
Top-level administrators with login privileges at SafeHouseAdmin.com can enable or disable administrator smartcards at any time, as often as desired.
The smartcards associated with each branding group are listed on the Group Details page as shown below.
Follow these steps to change the enabled state for a smartcard:
- Log in to website
- Select the Branding Groups menu item to see a list of all groups.
- Click the name of the group to which the smartcard belongs to view the Group Details page.
- The Group Details page will list all smartcards associated with the group.
- Find the smartcard to be changed and click its Change status link.

Delete Administrator Smartcard
Top-level administrators with login privileges at SafeHouseAdmin.com can delete smartcards associated with their account at any time.
The smartcards associated with each branding group are listed on the Group Details page as shown below.
Follow these steps to remove a smartcard from the website:
- Log in to website.
- Select the Branding Groups menu item to see a list of all groups.
- Click the name of the group to which the smartcard belongs to view the Group Details page.
- The Group Details page will list all smartcards associated with the group.
- Find the smartcard to be removed and click its Delete link.
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